Armadale IT Support
· Computer Help
· Repairs & Upgrades
· Business IT Services
Whether it’s a Mac or PC, laptop or desktop, we can help!
We offer in-store, on-site and remote tech support.
We can fix broken screens, replace & upgrade hard drives, troubleshoot error messages, give your device a general service & clean, and provide insurance reports.
We can also help you set up your printer, modem, Wi-Fi, smart TV, fix your internet, and more!
If technology has you stuck, call us now on 6314 6645!
Running a business?
Let us take care of all your IT needs, leaving you to focus on what you do best!
SERVICES
Computer Repairs & IT Support in Armadale
Computer Repairs & Assessments
Yes, we repair computers. We assess and troubleshoot desktop and laptop computers, diagnose hardware and software problems, and carry out repairs, servicing and upgrades where appropriate.
Initial assessments from $60, with written findings and recommendations. More extensive servicing is quoted according to the condition of the device and work required.
Laptop / Desktop Repairs & Upgrades
Repairs, servicing and upgrades for laptops and desktop computers, including hardware replacement, SSD and memory upgrades, operating system and software issues, performance improvements and other hardware or configuration work.
We will advise when repair or upgrading is practical and when replacement may provide better value.
Data Recovery & Backups
Assistance with recovering accessible data from computers and storage devices, together with backup setup and advice to help protect important files against hardware failure, accidental deletion and other data-loss events.
Where specialist data-recovery services are required, we will explain the available options rather than promise recovery that cannot be guaranteed.
Email Setup
Setup and troubleshooting of email accounts on computers and mobile devices, including common sending, receiving, synchronisation and configuration problems. We can also assist small businesses with practical email and account setup.
Internet & Wi-Fi Setup
Setup and troubleshooting of internet, modem, router and Wi-Fi connections for homes and small businesses. We can investigate connection, coverage and device-access problems and recommend practical improvements.
Virus & Malware Removal
Assessment and removal of viruses, malware and potentially unwanted software, together with practical advice on improving device, account and browsing security and reducing the likelihood of reinfection.
Computer Tune-Up & Service
General computer servicing, cleaning, maintenance and performance troubleshooting. We can investigate slow computers, startup problems, storage issues and other causes of poor performance and recommend appropriate maintenance or upgrades.
Home Automation & Assistive Technology
Assistance with the setup and integration of practical home technology and compatible smart or assistive devices, with an emphasis on usability, accessibility and helping people use technology more independently.
Insurance Repairs & Reports
Computer assessment and documentation for insurance-related matters where appropriate, including technical findings, photographs and written reports concerning the condition of equipment and recommended repair or replacement.
New Equipment Setup & Training
Setup and configuration of new computers and other technology, including software, user accounts, updates and transfer of information where required. One-to-one guidance can also be provided so you understand and can confidently use your new equipment.
Software Install & Troubleshooting
Installation, configuration and troubleshooting of software applications, including investigating errors, compatibility problems, updates and other issues affecting normal operation.
Operating System Installation & Support
Installation, configuration, updating and troubleshooting of supported operating systems, including assistance with drivers, updates, system configuration and common startup or operating-system problems.
TESTIMONIALS
What People Are Saying
Great service again…Laz put himself out as I needed a very quick turn around on my desktop PC as I use it for business. Laz had it ready withing 12 hours. Brilliant service and professional. Thanks again…
Competent and Fast service. Prices are very reasonable and cheaper then most places in perth. Thank you so much for your help even out of opening hours. If you have any issues with your computer this guy is the right men.
I was really pleased with the service I received. The price was very reasonable and I felt totally confident that my laptop overhaul was in the hands of a knowledgeable professional. It was so good to be able to talk to a person and be shown what to do face to face and my laptop is now as new. We are lucky to have this standard of IT support so available in our area. Highly recommended.
Laz is a great guy, fixed my MacBook perfectly, I thought my files were doomed! Thank you!
Amazing service, nothing was to much trouble. Extremely helpful, and the price, WOW. Do not put up with your computer playing up fearing the cost, Armadale IT Support is an amazing value for money. Fast turn around as well. I honestly can not praise them enough.
Very pleased with this IT company. Top quality service, Laz so helpful and absolutely kind with my lack of experience. Very generous with his time. Thank you Laz
BUSINESS IT & ORGANISATIONAL SUPPORT
Technology, Security & Continuity
Computer support is only one part of an organisation’s technology environment. Small businesses and community organisations increasingly depend on connected devices, user accounts, software, networks, backups, information and documented processes.
Armadale IT Support can assist with understanding these dependencies and identifying practical improvements appropriate to the organisation’s size, needs and resources.
Business IT & Systems
Practical IT support for small businesses and community organisations, including computers, networks, user accounts, software, backups and technology-dependent business processes.
We can also review how your technology works together and identify practical improvements appropriate to the size, needs and resources of your organisation.
Cybersecurity & Business Continuity
Practical assistance with protecting computers, devices, user accounts and business information, including access security, backups and recovery arrangements.
We can also help identify technology dependencies and consider how essential operations can continue or recover when equipment, accounts, services or key personnel become unavailable.
Documentation, Training & Organisational Knowledge
Clear IT documentation, written procedures, service reports and one-to-one user guidance help turn technical knowledge into information that clients and organisations can understand, retain and use.
This can reduce unnecessary dependence on individual staff or technology providers and support maintenance, security, staff changes and business continuity.
ABOUT US
Why choose us
Armadale IT Support is a local technology business serving residents, home users, small businesses and community organisations in Armadale and surrounding areas of Perth, Western Australia.
Our purpose is to provide practical, reliable technology support while helping clients better understand, manage and maintain the technology on which they depend.
Our approach extends beyond simply fixing a computer when something goes wrong. We consider the wider technology environment where appropriate, including security, backups, documentation, business continuity and the ability to recover when systems or circumstances change.
We value integrity, thoroughness and practical solutions appropriate to the needs and resources of each client.
Where appropriate, we provide clients with documentation of work carried out, including photographs and practical instructions. We also provide training and guidance to help customers better understand their technology, become more independent and reduce unnecessary reliance on ongoing technical support.
5-star Rating on Google & Facebook
Transparent pricing
Trustworthy and reliable
Thorough and affordable
30+ years experience
Local Armadale business
Supporting the local community
We wish to acknowledge the traditional custodians of the land on which we live and learn, the Whadjuk people.
We wish to acknowledge elders past and present and respect their people’s continuing culture and the contribution they make to the life of this beautiful region.
Frequently Asked Questions
How much do you charge for repairs?
Our initial computer assessment starts from $60.
We assess the device, investigate the reported problem and provide you with our findings and recommendations, including the likely cost of repair where applicable.
You can then make an informed decision about whether you would like to proceed with the repair, upgrade the device, replace it, or take another course of action.
This means you can obtain a professional assessment and recommendations without automatically committing to a full repair or service.
For work carried out at your location, our minimum on-site call-out charge is $120.
A more comprehensive computer service is typically around $250 in labour, depending on the condition of the equipment and the work required. Computers requiring substantial cleaning, troubleshooting, repair or urgent work may require additional labour. We will explain the work and applicable charges before proceeding where practical.
Parts, software licences and other third-party costs are additional where required.
Can you provide a report for my insurance claim?
Definitely! We can have a look at your device and write a report for your insurance company as low as from $60.
Do you offer a WA Seniors Card discount?
Yes. Armadale IT Support participates in the WA Seniors Card Discount Directory.
WA Seniors Card members can receive a 10% discount on eligible services.
The current registered offer applies to cybersecurity consultation and training services of $200 or more. Conditions apply, including exclusions for business engagements requiring vulnerability checks across multiple devices.
Please advise us that you hold a WA Seniors Card when booking so we can confirm that the requested service is eligible for the discount.
View our offer in the official WA Seniors Card Discount Directory.
What payment options do you accept?
We currently accept cash, bank transfer and PayID.
Payment details are provided on your invoice. Unless otherwise agreed, payment is due on completion of the work or when the repaired or serviced device is collected.
For business or other arranged work, any different payment terms will be confirmed in advance.
Can you come and help me at my home?
Sure! We can provide in-home support around Armadale with a wide range of issues. The minimum charge is $120 for Armadale location.
Do you provide on-site support for businesses?
Yes. We provide practical IT support for small businesses and community organisations.
Support can include computers and devices, networks, user accounts, software, email, backups, security, troubleshooting, equipment setup and other technology used in day-to-day operations.
Our indicative business IT support rate is around $200 per hour where the scope of work has been established and the necessary systems, account credentials, access and authority to make the required changes are available.
With appropriate preparation, a substantial amount of planned technical work can often be completed within an hour. Where access, credentials, documentation or the required authority are unavailable, additional investigation and preparation may be necessary before the planned work can be completed.
For larger or less clearly defined work, we can first establish the scope and discuss the likely time and cost before proceeding.
Where appropriate, we can also assist with documentation, backups and recovery arrangements, cybersecurity practices, business continuity and staff guidance.
Learn more about the importance of IT systems documentation here.
Contact us for a quote!
On-site or in-store: what's better?
Yes. We provide on-site IT support for homes and small businesses in Armadale and surrounding areas.
Our minimum on-site call-out charge is $120. The total cost depends on the work required, the time involved and any additional services, parts or equipment required.
Where practical, we will discuss the likely scope of the work and applicable charges with you before proceeding.
Some problems may also be suitable for assessment or servicing at our office, which can provide a more economical option where an on-site visit is not necessary.
Call us now to discuss the best option for you!
Where are you located?
We are located in Commerce Court, at 42 Commerce Ave, Armadale, Western Australia, behind Medicare / Services Australia building, however our carpark access is from Commerce Avenue.
Click here to see where we are on Google Maps.